Union Bank of Switzerland - UBS Group AG
Investment Bank
2018

Overview

UBS Group AG is a financial services company headquartered in Zurich, Switzerland, and is one of the leading global wealth management, investment banking, securities and investment management and brokerage firms. Our mission was to renew the bank's core operations software, in which it had a 20-year legacy, outsourced and with many bugs. With agile methodologies, we serve the purpose of the contract by creating an independent webapp for the company itself, improving performance, serving users and facilitating internal maintenance by the bank's own IT team.

The Challenge

How to make the continuous delivery of an mvp with improvements of a 20-year-old software on the market, with conservative users and such complex business rules and a huge background system integrated to Stock Market.

THE PROCESS

Competitive Analysis

Usability Review

Co-Creation Workshops

Prototype & Usability Testing

Incremental Design

Design for Scale

User Interface